"Prevailing in an Industry Forever Changed Series: Part 1 - The New Banking Nerve Center and Focus on Financial Health"
This enlightening webcast covers how COVID-19 has forced a change in the credit union industry and the role “financial health” plays in focusing your account holder service moving forward.
2020 will be remembered as a year when things changed unexpectedly and forced every person and every industry in a new direction. Restaurants and grocery stores have had to adapt to the curbside pick-up model, and the delivery industry was suddenly a lifeline for retailers; the banking industry has also been thrown into a new model of service, strategy and operations.
Watch this on-demand webcast as Microsoft’s Tom Feher, Cornerstone Advisors’ Sam Kilmer, and Finastra’s John Weinkowitz discuss how COVID-19 has forced a change in the industry, redefined the banking nerve center, and how “financial health” is the way to move forward in servicing account holders.
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