Maximize your workforce optimization, reduce operating costs and gain insight into branch evolution by leveraging this exclusive teller line study containing data on 16 million+ teller transactions.
As branch-based transactions continue to decline, improving workforce optimization to drive labor cost savings while maintaining service levels is critical.
This FMSI 2017 Teller Line Study provides a snapshot into transaction volume and teller processing labor costs. It offers valuable insight into how credit unions can:
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