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What's changing the Face of Banking?
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"What's changing the Face of Banking?"
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The benefits and challenges of moving away from the traditional teller model and towards the universal banker model.

What's changing the face of Banking?

Credit Unions Talk About the Challenges of the Universal Banker Model

An ever-growing number of banks and credit unions are electing to introduce the Universal Banker model into their branch networks. However, there are challenges associated with implementing the model that impact nearly every element of branch operations, from the hiring process to the culture.

Universal Banker Model:

  • Challenges:
    • Hiring
    • Technology Integration
    • Employee Buy-in: Training
  • Benefits:
    • Employee Benefits
    • Technology Benefits
    • Member Benefits

Determine if Your Credit Union Should Adopt This Model.

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